Privacy and Cookie Policy
Basic information about us:
The operator of the website www.mangolanestudio.com is:
Mangolane s.r.o.
Okružná cesta 4539/92B
945 01 Komárno
IČO: 56 475 748
DIČ: 2122320970
Telephone: +421 908 764 775
E-mail: info@mangolanestudio.com
Please familiarize yourself with the privacy policy, principles and rights you have in relation to the GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data) - hereinafter referred to as "GDPR" or "Regulation".
As our customer, visitor to www.mangolanestudio.com or newsletter recipient, you are entrusting us with your personal data. We are responsible for their protection and security, we determine how they are processed and for what purpose, for how long, and we select any additional processors who assist us with the processing. We are therefore the controller.
Cookie policy
We hereby inform you about the use of cookies, the purpose of their use and the possibility of adjusting your internet browser if you are not satisfied with the current settings for the use of cookies.
What are cookies?
Cookies are small text files that are stored on your computer by the websites you visit. Our site and our partners collect data and use cookies to improve your experience, to analyse traffic and to personalise and measure advertisements.
You can restrict or block cookies using your browser settings.
What cookies do we use?
We use the following types of cookies on our website:
a) essential cookies - These cookies do not collect information and data that makes the website user individually identifiable, but they are necessary for the basic operation of our website. These include, for example, cookies that allow you to log in to your account. Without these cookies it is not possible to ensure the proper operation of our website. If you do not want these cookies to be stored, please change your browser settings.
b) statistical cookies - These cookies help us to understand how visitors interact with the website by anonymously collecting and reporting information and thereby improve our site.
c) marketing cookies - These cookies are used to serve and display advertisements based on the interests of website users or to collect personal data from them for future marketing purposes. These files also make it possible for us to target direct marketing communications more relevant and effective, but also to limit the number of times an advertisement is displayed.
d) analytical cookies - These cookies are used to obtain data about website traffic, identify the origin of the visit and also detect and collect information about how the visitor uses the website and serve to improve and simplify the user interface of the site.
We only use statistical, marketing and analytical cookies to collect data if you give us your consent to use them.
How do I manage cookies?
Some cookies are necessary to enable you to use the website and its features, such as storing items in your basket. Without these cookies, it is not possible to provide these functions, which may interfere with the functionality of the website; this means that you cannot shop on our site.
You can choose which cookies you want this website to store on your device by changing your browser settings. Each browser allows you to restrict or block cookies in different ways.
For details of how you can do this in each browser, please visit the ICO website (please note that we are not responsible for the content of external websites); visit: https://ico.org.uk/your-data-matters/online/cookies/
Facebook pixel and Google analytics
The Facebook pixel works in a similar way to cookies, it's a tool that collects snippets of data about user behaviour on a website. We use this tool to improve our services and to improve the relevance of direct advertising. We try to offer you both a good service and advertising that is interesting to you.
Cookie data is anonymised by our analytics vendors. This includes, for example, Google Analytics.
What other data do we collect?
Data necessary for order processing, without which it would not be possible to make and deliver the order to you, such as name, surname, company name, email, delivery address, telephone number.
If you make a payment by electronic banking, you enter all your personal data relating to the payment directly to the bank. The payment is made when you are redirected to the bank's website. The bank will provide us with information about the successful or unsuccessful payment. The bank never provides us with data such as account balance, login details, card number, etc. Therefore, you need not worry about paying through electronic banking.
By registering, you have access to an account where you can clearly see your invoices and order summary. The customer account also contains your personal data, which you have filled in during the purchase/contact and can be changed at any time.
Data obtained through cookies enabled by you.
For reviews you send us and messages you send us using the form, we collect data such as your first and last name, email and phone number. We also collect data about what device you visited us from (mobile, tablet, desktop) so that we can optimize our site for your device and so that you can visit our site without any errors.
Disclosure of data to third parties:
We only disclose data to third parties if they require us to do so and have sufficient justification to do so, we will not unduly infringe your privacy and we will not violate legislation.
Third parties who may require certain data that they absolutely need to operate.
For transport and delivery purposes:
- Packeta Slovakia s. r. o., with registered office at Sliačska 1E, 831 02 Bratislava - Nové Mesto, Slovak Republic, IČO: 48 136 999, registered in the Commercial Register of the Municipal Court Bratislava III section Sro, vložka č. 105158/B
For marketing and service improvement purposes:
- Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Írsko (online marketing a analytika)
- Facebook Ireland Ltd., 4 Grand Canal Square, Dublin, Írsko (online marketing a analytika)
For other purposes:
-Stripe Payments Europe, Limited The One Building, 1 Grand Canal Street Lower Dublin 2, Co. Dublin, Írsko (poskytovateľ platobnej brány)
For legal reasons, we also disclose data to other persons if we are required to do so by law, by government authorities, by other authorities, to assert our claims or to defend ourselves in proceedings brought by them against us. For example, court, state controlling authorities, auditors, accountants.
We do not transfer your data to countries outside the EU, but our partners may make such transfers. Google Ireland Ltd may transfer data to the USA. However, our partners must adhere to the US-EU Privacy Shield and thus provide an adequate level of protection for your personal data.
Data retention time:
The data will be stored for the time necessary for the activities facilitating the customer's order process and for the time necessary for marketing purposes and for the purposes arising from legal reasons. At your request, the data may be deleted or modified outside of the data that we must retain to comply with legal obligations.
Your rights:
You have a number of rights as a result of the processing of your personal data. If you exercise any of the rights listed below, we will inform you within 30 days about the processing. In justified cases, the request may be processed within a period exceeding 30 days. However, we will inform you of such a situation.
You can exercise your rights by using our contact form here.
Right of access to data
You have the right to request confirmation as to whether your personal data is being processed. If your personal data is processed by us, you have the right to ask us to tell you what data we process about you, the reason we process it, to whom we have disclosed it, whether we have disclosed it to a country outside the EU and how long we will keep your data.
Right to rectification of data
If you have information or believe that we have incorrect information about you, you have the right to have it corrected. You can make such a correction through your customer account that was created when you first placed your order or by contacting us.
Right to erasure/forgetting
You have the right to erasure of the data we process about you, unless the data falls within the exceptions provided by law. For example, data necessary for bookkeeping which is required by law and the conditions set out here are met:
-
The data is no longer necessary for the purposes for which it was collected.
-
You withdraw your consent to the processing of personal data we hold about you and there is no other legal basis for processing it.
-
You refuse the processing of your personal data processed on the basis of legitimate interest or you refuse processing for direct marketing purposes on the basis of a specific situation that directly concerns you and is not overridden by legitimate grounds for processing, such as legislative grounds.
-
Personal data is unlawfully processed.
Disclosed personal data - if your personal data has been disclosed to us and you request deletion of your personal data, we will also delete such data. We will ask our partners who were recipients of your data to delete it from our databases. The recipients of your data are to delete it if it is technically feasible, taking into account the technology available and the cost of carrying out these measures.
If you cancel your user account with us, we will delete your data where possible, unless the data is necessary to comply with legislation, for example for bookkeeping purposes, or there are other reasons for retaining the data that prevent us from deleting it.
Right to restriction of processing
You have the right to restrict the processing of your personal data for a temporary period if the following cases occur:
-
If you believe that we have inaccurate personal data about you, the restriction will last until the accuracy of the personal data is corrected.
-
If the processing is unlawful and you decide to request a restriction instead of erasure.
-
In the event that the data is no longer necessary for us to process, but is necessary for you for your own purposes necessary to pursue your legal claims.
-
If you object to the processing of your personal data.
Right to transfer data to another party
You have the right to obtain your personal data that we process about you on the basis of consent and/or on the basis of a contract and that we process by automated means. We must provide the data to you in a structured, commonly used and machine-readable format. You also have the option to transfer this data to another party. If technically possible, we will, at your request, transfer the data directly to a data controller of your choice.
Right to object
You have the right to object to the processing of your personal data for direct marketing purposes. You have the right to object on the grounds of your particular situation to the processing of your personal data on the basis of our legitimate interest, including objecting to profiling which is based on our legitimate interest.
Filing complaints
If you believe that the processing of your personal data is in breach of the legislation, you have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic. If you live abroad, you have the right to lodge a complaint with the local supervisory authority. The contact details of the supervisory authority of the Slovak Republic can be found here, the contact details of the supervisory authority of the Czech Republic can be found here.